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岩平衡

FAQs

Assessment

  • Assessments are usually booked for a full day (9:30am – 2:30pm, with multiple breaks).

  • The fee includes a written report and a feedback session (via telehealth).

  • For young children, the assessment can be split into two half-day sessions.

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Parking

  • Free on-site parking is available.

  • Please enter via Burke Lane to access the gate.

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Deposit & Payment

  • A $600 deposit is required to secure your appointment.

  • The balance is payable on the day of the assessment.

  • If you are experiencing financial hardship, please contact me to discuss possible options.

Payment methods:

  • Direct deposit is preferred.

  • Debit/credit card payments incur a transaction fee. A secure e-payment link can be provided if you wish to pay by card.

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Cancellation Policy

  • Cancellations made with less than 48 business hours (2 business days) notice will incur a fee of 50% of the assessment cost.

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Appointment Reminders

  • An email reminder will be sent 3 business days before your appointment.

  • An SMS reminder will be sent 2 days prior, requiring you to confirm or cancel.

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Fee Conditions

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Medication on Assessment Day

  • Please take ADHD and other prescribed medication as usual on the day of your assessment.

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Legal Reports

  • I do not provide psychological reports for legal matters.

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Separated Parents

By signing the registration and consent form, you confirm that:

  • You have the legal authority to consent to care and will provide relevant parenting documents if required.

  • You have informed and involved the other parent where appropriate (the clinic is not responsible for updating them or arranging billing).

  • If joint consent is legally required (e.g., via court order) but not provided, the assessment may not proceed.

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Work days: Monday and Friday (by appointments)​

Main consultation address:

765 Main street, Kangaroo Point QLD 4169 (Parking via Burke lane​)

       

​Other Consultation Options (by request): â€‹â€‹

​Stretton: Building 5F, 528 Compton Rd, Stretton QLD 4116

Online Assessment

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Email: nicole@hopepsy.com.au

Phone: 0494 136 873 (text or call)

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Contact Us

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